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I specialize in leading large zero-to-one initiatives that define products and shape organizations.

 
 

As a hybrid designer and product leader, I have 15 years of experience solving complex business problems through design. To better build great companies, I am currently earning my MBA from Berkeley Haas.

 
 

Work

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Overhauling Airbnb's checkout system

I led a five-team effort to completely rethink how all revenue flows into Airbnb

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Redesigning Airbnb’s mobile website

I was one of three designers recruited to redesign Airbnb’s MoWeb platform end-to-end

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Building DoorDash’s photography program

I founded the photography program that brought delicious food images to DoorDash

 
 
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Simplifying Airbnb's navigation system

Dropped in to quickly help other teams, I redesigned Airbnb's nav system to pave the way for new features

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Giving Dashers more earnings flexibility

For a year, I pushed to create on-demand payments that would let drivers transfer their earnings instantly

 
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Helping friends order DoorDash together

I brought the popular Group Order feature to DoorDash's consumer apps

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Launching DoorDash's subscription service

When Product moved up their timeline, I had four days to design every surface for the launch of DashPass.

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Streamlining releases at Airbnb and Dropbox

As Director of Product at Koality, my product helped prevent costly build breaks at leading start-ups

 

Articles

10 Questions You Should Ask in a UX interview

Interview your interviewer to know whether a position is a good fit for you

How UX Debt Messes with your Metrics

How UX debt is making sound solutions appear unsuccessful

Designing for Empathy and Retention

Five lessons from an intimate evening with IDEO’s top designers

Breaking into UX

The three-step path to becoming a user experience designer